Oakland Family Services - Commitment to Our Customers

COMMITMENT TO OUR CUSTOMERS, COMMUNITY AND STAFF

OUR CLIENTS:

To treat you with care and concern;
To respect your individuality, privacy and confidentiality;
To act in support of your rights and needs within the agency and society;
To provide you with quality services.

OUR COMMUNITY:

To serve an economically and culturally diverse population;
To be guided by the needs of the communities we serve by initiating innovative programs or modifying existing ones;
To collaborate, where appropriate, with other human service organizations to provide the highest quality services.

OUR STAFF:

To devote extraordinary attention to recruitment and development of outstanding people;
To encourage your professional growth and reward your achievements;
To treat each other with honesty, trust, respect and openness;
To foster a safe, pleasant and productive work environment.